+49 3695 850 2550
Contact us
Application Areas
Demolition, Renovation
Recycling
Drilling
Trenching
Underwater Operations
Mining, Quarrying
Road building
Cable trenching
Tunnelling
Foundation Work and Special Foundation Work
Products
EK Chain Cutters
Rotary Drum Cutters
EKT range
KR range
KRD range
KRC Bullhead Cutters
DMW Cutter Wheels
KRX Powertool drives
EX Patch Planers
ES Cutter Heads
KSI Soil Mixing Attachments
EBA Auger Drive Attachments
KTR Trenching Attachments
KDS Diamond Saws
KRM Rotation Units
Technology
Business
News
Trade fairs
Customer Testimonials
PDF-Catalogues
Contact
Find a Solution
Book an Appointment
Assistant
Rentalpark
Contact us
Application Areas
Demolition, Renovation
Recycling
Drilling
Trenching
Underwater Operations
Mining, Quarrying
Road building
Cable trenching
Tunnelling
Foundation Work and Special Foundation Work
Products
EK Chain Cutters
Rotary Drum Cutters
EKT range
KR range
KRD range
KRC Bullhead Cutters
DMW Cutter Wheels
KRX Powertool drives
EX Patch Planers
ES Cutter Heads
KSI Soil Mixing Attachments
EBA Auger Drive Attachments
KTR Trenching Attachments
KDS Diamond Saws
KRM Rotation Units
Technology
Business
News
Trade fairs
Customer Testimonials
PDF-Catalogues
Contact
Find a Solution
Book an Appointment
Assistant
Rentalpark
+49 3695 850 2550
Contact us
KEMROC Customer Research Questionnaire
Please enable JavaScript in your browser to complete this form.
Please enable JavaScript in your browser to complete this form.
–
Step
1
of 7
Section 1: Company Profile
What is your primary business activity?
Trenching
Mining
Demolition
Quarrying
Renovation
Recycling
Drilling
Underwater operation
Road building
Cable trenching
Tunnelling
What is your company size?
1-10
10-50
50-200
200+
Which countries do you operate in?
Germany
Afghanistan
Albania
Algeria
Andorra
Angola
Antigua and Barbuda
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Central African Republic
Chad
Chile
China
Colombia
Comoros
Congo
Costa Rica
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini
Ethiopia
Fiji
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Greece
Grenada
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Mauritania
Mauritius
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Zealand
Nicaragua
Niger
Nigeria
North Korea
North Macedonia
Norway
Oman
Pakistan
Palau
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russia
Rwanda
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Korea
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Yemen
Zambia
Zimbabwe
Other
What excavator size do you mainly operate?
Less than 10t
10-20t
20-40t
50t+
Next
Section 2: Purchasing Behaviour & Decision Process
What triggers your decision to purchase an attachment?
Better technology
Replace old equipment
Increase productivity
Reduce cost
Struggling with rock
Other
Please Specify
Who is involved in the purchase decision?
Business Owner
Project Manager
Operator
Procurement
Superintendent
Construction Manager
What is your typical decision timeline?
Immediate
1-3 months
3-6 months
6+ months
What is the most important factor when purchasing? Select up to 3
Productivity
Price
Durability
Brand Name and Origin
Aftersales Support
Availability
Next
Section 3: Customer Needs & Pain Points
What are your biggest challenges on job sites?
Low productivity
High fuel cost
High noise and vibration
Labor cost
Downtime and breakdowns
Behind project timeline
Over-excavation waste
Sourcing backfill material
Other
Please Specify
What improvements are you looking for in attachments?
Higher productivity
Lower cost per cubic meter
Maintenance-free
Multi-functionality
Longer product lifetime
Higher return on investment
Other
Please Specify
How important is precision and avoiding over-excavation?
Very important
Important
Not important
Next
Section 4: Competitor Insights
Which other brands have you considered?
is and excavator
Why did you choose KEMROC?
Price
Availability
Dealer support
Performance
Previous experience with KEMROC
Recommended by client or other customer
Other
Please Specify
Next
Section 5: Customer Journey
How did you first hear about KEMROC?
Exhibition
Dealer
Social media
Google
Word of mouth
KEMROC Sales team
Other
Please Specify
What influenced your final decision the most?
Jobsite Demo
Rental
Recommendation by client or main contractor
Price
Technical specs
Immediate product availability
Aftersales Support
Other
Please Specify
Did you request a demo before purchase?
Yes
No
Not Available
If demo not available, would you prefer having demo in jobsite before purchasing?
Yes
No
What would make your buying process easier?
Faster quotes
More demos
Financing
Local dealer and aftersales support
Other
Please Specify
Next
Section 6: Media Habits & Content Preferences
Where do you search for construction solutions?
Google
YouTube
LinkedIn
Facebook
Instagram
TikTok
Construction Magazines
Industry exhibitions
WhatsApp Groups
Telegram Groups
Other
Please Specify
If Groups, please specify the names of the groups.
If Construction Magazine, please specify the magazine name.
If Construction Magazine, please specify the magazine format.
Printed
Website
Other
What type of content is more informative for you?
Jobsite videos
Case Studies
Technical Specs
ROI Comparisons
Customer Testimonials
Other
Please Specify
How often do you attend exhibitions?
Frequently
Occasionally
Rarely
Which exhibitions do you attend?
How satisfied are you with KEMROC?
Very satisfied
Satisfied
Neutral
Unsatisfied
If unsatisfied, please share why?
Next
Section 7: Satisfaction & Loyalty
Do you recommend KEMROC?
Yes
No
What would make you choose KEMROC again?
How did KEMROC change your construction project results?
Less labour
More profit
Faster execution
Less headache/breakdowns
Higher safety
More environmentally friendly (Less Noise/Less vibration)
Better Logistics
Other
Please Specify
Submit